Macintosh FAQs (click here for Windows PC FAQs)
Who Do I Contact For Tech Support?
Activity Monitor
What does the Activity Monitor Do?
Adobe Acrobat Reader and Adobe Standard and Professional
How does PDF work on a Mac?
How do you view a document as a PDF?
How do you fill out an Acrobat Reader or *.pdf form?
How do you save a document as a PDF?
How do you use Adobe Acrobat Professional?
Automator
How do you use the Automator?
Blackboard
Burn Folder
What is a Burn Folder?
How do you create a Burn Folder?
Classroom Media Support
Computer Update and Maintenance
Connect to WWU Server
How do you connect to a WWU Network?
How do you change your password?
How do you backup your Mac folders to a Network folder?
What is Bonjour and how do you use it?
How do you access network folders from off-campus?
How do you setup a network account?
Dashboard and Expose
What is Expose and how do you use it?
How do you setup the Dashboard and Expose Preferences?
After using Expose, how do you return to the Desktop display?
Dock
How do you change the way the Dock looks and works?
How do you modify the Dock?
How do you add items to the Dock?
Entourage
How do you setup accounts in Entourage?
How can you use the Address Book functionality?
How do you add another identity in Entourage?
What is the solution when attachments won't open?
How do you setup and access News Groups?
How do you reduce your Entourage Mailbox size on the server?
Finder
What is Finder and how can you use it to Navigate?
How do you change Finder preferences?
How do you use Finder to Search?
Help with Technical Assistance
Home
Where is "Home" and what are the functions of Home?
iLife
What is iLife '06?
What is iPhoto?
What are the keyboard shortcuts for iPhoto?
How do you import photos from a camera?
How does Podcasting work?
KeyChain Access and Passwords
What does the Keychain Access utility do?
How do you change Passwords?
Mail (Macintosh OS X Tiger's Mail Program)
How do you set up Mail in Mac OS 10?
How do you use MS Office 2004 Entourage mail program?
Microsoft Office 2004 Suite
How do you update the Mac operating system and software?
Where do you find helpful information and resources for Office 2004 and its programs?
Miscellaneous Information
What web-based resources are available about Macintosh computers?
What is a good disk utility for the Mac?
What are the shortcut keys for the Mac OS X?
Can you open and use files created on Windows PC's on my Mac?
Operating System (Mac OS 10.4 Tiger)
Mac Operating System Manuals Manual on how to install and setup up OS 10.4 Tiger Manual providing an overview of OS 10.4 Tiger Manual with comprehensive information about OS 10.4
Mac Operating System Manuals
Manual on how to install and setup up OS 10.4 Tiger
Manual providing an overview of OS 10.4 Tiger
Manual with comprehensive information about OS 10.4
Security How do you update the Mac operating system and software?
Security
Preview
How can you open all PDF documents in Preview?
Does Preview support viewing images?
What are the shortcuts in Preview?
Printers
How do you add a printer on a Mac?
QuickTime Player
What does the QuickTime Player do?
Screen Capture
How does screen capture work?
Safari
How do you set up the Safari browser?
What are the features and functionality of Safari?
How do you browse using Safari?
How do you use Safari's RSS news feeds capability?
ABC RSS news feed sample
ESPN RSS news feed sample
Spotlight
What does Spotlight do?
How do you use Spotlight to do searches?
How do you use Spotlight to view images as a slideshow?
Widgets
What is a Widget?
How do you use the Dashboard to access Widgets?
How do you customize a Widget?
How do you download and install additional Widgets?
How do you rearrange Widgets?
Windows PC FAQ's
Have additional questions? Please fill out a Service Request and we will do our best to answer it.
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