Technology Services

Frequently Asked Questions

Windows PC FAQs | Macintosh FAQs

• Who Do I Contact For Tech Support?

Blackboard

• WWU Blackboard resources

Classroom Media Support

• Miller Hall 158 and 258 conference room instructions
• Online classroom media orientation

Help with Technical Assistance

• Technical assistance for WCE faculty and staff
• Technical assistance for WWU faculty, staff, and students

KeyChain Access and Passwords

• What does the Keychain Access utility do?

Network Resources

• Network Access (Wired and Wireless)
• Connecting to the WWU Network from On-Campus
• Connecting to the WWU Network from Off-Campus
  • WWU Virtual Private Network (VPN)
• Adding a Mac to the WWU Domain

Printers

• How do you add a printer on a Mac?

SMART Boards

• SMART Board Overview

Video

• How do I use the Polycom video conferencing system?
• What video resources are available at WWU?

Web

• How to create a Faculty or Staff Web page

 

Have additional questions? Please fill out a Service Request and we will do our best to answer it.

 

Fostering Community Relationships and a Culture of Learning that
Advance Knowledge, Embrace Diversity, and Promote Social Justice